Return Policy

Easy and Hassle-free Return Policy!

BOC allows its customers to initiate a return within 7 days from the date when the item is received.

To be eligible for a refund or exchange, we require a couple of things.

The item must be in the same condition that you received it.

The item needs to have its original packaging.

  1. When the request is submitted and approved, you'll receive a return shipping label with guidelines via your email address.
  2. When we receive your returned item, our team will inspect it and notify you regarding refund or exchange status via email address.

Shipping Policy

BOC will arrange free pickup and shipping from the customer if any one of the following errors or mistakes occurs from our side.

  • Wrong Item Delivered
  • Wrong Size Delivered
  • Wrong Color Delivered
  • Damaged / Broken on Arrival (acceptable if the return request is initiated on the same day with video proof)

Otherwise, the shipping costs are non-refundable and the returned item shipping cost will be deducted.

If your returned item is rejected in inspection due to any reason, we will notify the customer and re-attempt the delivery of the returned item, the customer will pay the sum of (return charges + delivery charges).

Refund Process Time

> If the refund gets approved, you'll be automatically refunded on your preferred payment method.

> Process time of bank transfer can take up to 2 business days.

> Store credits are processed on the same day.

Notice

> If the product suffers from any defects or damages caused by improper use or include but are not limited to fall, hit, tear, break, cracks, or scratches, then the warranty will be void.

> The return or exchange policy will be applicable only for one request per order. > BOC has the right, at its sole discretion, to approve or reject the return and exchange request.

 

Contact

Any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call 03182297053 or email us at info@bundlesofcomfort.com

by clicking the link below, you agree to the mentioned refund/exchange policy above.

Click to return an item